Buin Zoo

• Departure Time: between 8:00 AM and 9:00 AM • Return Time: between 2:00 PM and 3:00 PM Approximate duration: 6h Note: These are the common times for departure and return of the activity; however, there may be changes to the scheduled time depending on the agency's programming. In this case, we will notify you of the exact time the day before.

The start of this tour takes place at the passengers' accommodation or meeting point. We pick up and drop off in the region: Center, Providencia, Las Condes and Vitacura. Consult the region map here. MAP

Use comfortable clothes, bring water, snacks, sunscreen and sunglasses.

The reservation for this tour can be made up to 24 hours before the event, but spots are limited and can sell out quickly. Contact our team via WhatsApp to check availability and confirm your booking.

Electronic voucher. You can present it directly on your cell phone, there is no need to print.

The terms and conditions of the cancellation will be delivered in the booking voucher, however here are the most important points: 1 - After the date of the tours is determined, it can only be changed if there is availability of spots. 2 - TourGo may have the need to cancel or reschedule the excursion for reasons considered as force majeure. For example: Unsuitable weather conditions, natural phenomena, strikes and other events. If cancellation occurs by TourGO due to the impossibility of rescheduling, a 100% refund of the amount paid for the cancelled tour will be made. 3 - Tours need to reach a minimum number of people to be carried out, if this does not happen a new date will be suggested to the customer for the tour. If cancellation occurs and there is no possibility of rescheduling, a 100% refund of the amount paid referring only to this tour will be made. 4 - The passenger will pay a fine of 30% of the contract value if they cancel the package more than 48 hours before the tour. 5 - The passenger will pay a fine of 100% of the contract value if they cancel the excursions within a period equal to or less than 48 hours before the tour. 7 - The passenger must wait at the reception / below their hotel informed in the reservation. 8 - We advise passengers to be ready below their address 5 minutes before the pre-arranged time. In case of delays on the part of the passenger, we will have a maximum tolerance of 15 minutes of waiting, exceeding this time the passenger will pay a fine of 100% of the contract value and will be considered as a no-show, that is, the passenger will not participate in the tour.

• Values per person; • Values subject to change; • The TourGo team confirms your booking via WhatsApp after checking availability. • Transport is carried out in a shared manner; • Transport conducted by professional drivers; • The tour may undergo changes or cancellations due to force majeure factors; • Consult your voucher for additional information.