
About the experience
Arrival in Santiago with Private transfer. Vehicles to serve your group. Airport x Hotel in Providencia, service in Portuguese. Round trip. Book your transfer now and be sure of a peaceful trip, from start to finish!
What's included
- Airport Reception
- Specialized driver/guide
- Transport (one way) from the airport to the accommodation
- We drop off directly at the door of your accommodation
What's not included
- Personal expenses
- Food and beverages
# Schedule (round trip) Airport / Hotel
How do the schedules work? One-way schedule (arrival) is always considered the time you arrive at the Santiago airport. Return schedule (departure) is always considered 4 hours before the departure time of your flight. Example: If your flight leaves at 10:30 AM the departure from your hotel will be at 06:30 AM. Our transfer service is available 24 hours a day.
# Boarding location (round trip) for transfers
Boarding location for transfers: For One-way transfer (from airport to hotel) the Santiago Airport is always considered. Your meeting point with the driver will be at gate 5 (exit for international flights). For Return transfer (from hotel to airport) the driver will pick you up at the hotel reception at the previously agreed time.
When to book
The reservation for this tour can be made up to 24 hours before the event, but spots are limited and can sell out quickly. Contact our team via WhatsApp to check availability and confirm your booking.
Voucher type
Electronic voucher. You can present it directly on your cell phone, there is no need to print.
Luggage
Each passenger can board with one large suitcase and one hand luggage. Large Suitcase: Up to 23kg with measurements up to 50 x 28 x 80 cm - (length x width x height) Medium Suitcase: Up to 10kg with measurements up to 35 x 25 x 55 cm - (length x width x height)
Cancellation policies
The terms and conditions of the cancellation will be delivered in the booking voucher, however here are the most important points: 1 - After the date of the tours is determined, it can only be changed if there is availability of spots. 2 - TourGo may have the need to cancel or reschedule the excursion for reasons considered as force majeure. For example: Unsuitable weather conditions, natural phenomena, strikes and other events. If cancellation occurs by TourGO due to the impossibility of rescheduling, a 100% refund of the amount paid for the cancelled tour will be made. 3 - Tours need to reach a minimum number of people to be carried out, if this does not happen a new date will be suggested to the customer for the tour. If cancellation occurs and there is no possibility of rescheduling, a 100% refund of the amount paid referring only to this tour will be made. 4 - The passenger will pay a fine of 30% of the contract value if they cancel the package more than 48 hours before the tour. 5 - The passenger will pay a fine of 100% of the contract value if they cancel the excursions within a period equal to or less than 48 hours before the tour. 7 - The passenger must wait at the reception / below their hotel informed in the reservation. 8 - We advise passengers to be ready below their address 5 minutes before the pre-arranged time. In case of delays on the part of the passenger, we will have a maximum tolerance of 15 minutes of waiting, exceeding this time the passenger will pay a fine of 100% of the contract value and will be considered as a no-show, that is, the passenger will not participate in the tour.
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